Posted January 31st, 2012
by TripCase
As a business traveler, do you sometimes feel like you’re re-living the same day over, and over, and over, and over? Like you’re on a Ground Hog Day travel loop minus Andie MacDowell and Bill Murray?
That’s a good thing if you’re experiencing the ever elusive perfect travel day over and over. You know the one – a day when delayed and cancelled flights, traffic problems and gate changes are replaced by free hotel upgrades, empty flights and automatic exit row seating.
Alas, the perfect travel day rarely happens. But have no fear, that’s why TripCase is here. And while we can’t make every trip perfect, we can help eliminate surprises and make things easier for you by monitoring your trip, anticipating your travel needs and providing answers whenever and wherever you need them.
For instance, did you know that TripCase provides critical flight alerts, weather delay updates, security notices and other valuable information, all free of charge to travelers? We also have contextual tools that simplify life on the road with things like currency conversions, driving directions, alternate flight options, expense reporting and more.
So what are you waiting for? Don’t relive the same harried travel day over and over. Start traveling with confidence by downloading and registering for TripCase today.
P.S. Punxsutawney Phil is set to leave his burrow at 7:20 a.m. on February 2nd in Punxsutawney, Pennsylvania. For the sake of warmer weather and easier travels, our fingers and toes are crossed the groundhog doesn’t see his shadow this year. We’d be okay with getting a jump start on spring!
Posted in Air Travel, Business Travel, Business Traveler, Customer Service, Groundhog Day, Punxsutawney Phil, Tips on Using TripCase, Travel Information, Travel Messaging, Travel Tools, TripCase, TripCase PRO, Uncategorized
Posted January 26th, 2012
by TripCase
Traffic. It’s an inevitable road hazard for anyone who travels by car. Even for travelers who fly. You have to get to the airport, right?
Well, thanks to the TripCase Traffic Alerts tool, you’ll be notified if traffic delays are detected for a specific route you’ve designated ahead of time within your trip. Not to worry if you forget to set your alerts, you’ll be reminded to create them for your upcoming trip through the TripCase Message Stream.
It’s pretty easy to set up a Traffic Alert, especially if you have all your trip details uploaded into your itinerary.
Let’s say you’re going to San Diego with the kids over spring break. You plan on taking them to the world famous San Diego Zoo on Tuesday morning at 10 a.m. You’ve purchased your tickets online and added the event to your itinerary. You’ve heard that California traffic can be crazy, so you decide to set a TripCase Traffic Alert so you’re notified if problems arise.
To set up the alert, simply open your trip on your Smartphone and click on Tools/Traffic Alerts. Next, you’re going to choose a starting and an ending location. You do so in one of three ways for each selection: Search from current location (TripCase uses GPS location); Choose a location and type in the street address; or Search from a location within your trip (the easiest!).
Once the route you wish to have monitored is set, you’ll select which way or ways you’d like to be notified: via push alert, SMS message or email.
Thanks to TripCase, the morning of your zoo adventure you receive an SMS message from TripCase that says there’s road construction along your route to the zoo. TripCase not only alerts you to the issue and gives you an estimated drive time, but offers an alternate route that bypasses the construction. Whew. Delay averted and most importantly, kids and mom are happy!
We love to hear from TripCase users. As a matter of fact, TripCase Spotlight is based entirely upon user feedback. You decide what gets highlighted. Are there any TripCase tools or features you’d like to see discussed? Do you have any burning questions you’d like answered? If you can’t wait for the next blog, remember you can always visit us at TripCase.com for more information about any of our tools and services.
Posted in Family travel, geolocation, Tips on Using TripCase, traffic alerts, Travel Information, Travel Messaging, Travel Tools, Travel with children, TripCase
Posted January 19th, 2012
by TripCase
New for the blog in 2012: a special post we’re calling the TripCase Spotlight. Based on user feedback, several times a month we’ll highlight a tool, benefit or feature that’s unique or exclusive to TripCase.
For our inaugural TripCase Spotlight, we’ll dive into the always helpful but somewhat misunderstood tool: Seat Maps.
So why are Seat Maps helpful? Imagine the following scenario…
Last week you booked a flight to Indianapolis for Super Bowl XLVI (Super Bowl 46 for those who don’t remember their Roman numerals). You selected your seat when you booked your flight, but it seemed to be a full flight at the time so the only seat open was in the very last row of the plane. You’d obviously prefer a different seat if you could get one.
Because travelers are always changing flights or letting flights on hold expire, better seats often become available. In this case, all of the Green Bay Packers and New Orleans Saints fans are no longer interested in the flights/seats they put on hold prior to last weekend’s NFL divisional playoff games.
But as a New York Giants and a San Francisco 49ers fan, you’re still on board for a trip to Indiana regardless of who wins this weekend and secures a spot in the big game. So you spring into action to check on seats.
Because TripCase knows your entire itinerary, TripCase offers alternate seat options based on your current flight info with a few simple clicks. Here’s how: open your trip and click on Tools/Seat Maps. The Seat Map tool quickly provides a map that identifies your current assigned seat, seats that are taken, seats that are open and undesirable seats.
Fortunately, because so many seats were vacated by Packers and Saints fans, you have numerous seat options from which to choose. You jump on it by going online and making a new seat selection directly with the airline or your travel agency.
And that is the story of Seat Maps. Seat Maps is exclusive to the PRO version of TripCase, which is currently offered free of charge through December 2012. Upgrade to TripCase PRO today to begin using Seat Maps and so much more.
What other tools and features in TripCase would you like us to spotlight in the blog? If you can’t wait for the next blog, remember you can always visit us at TripCase.com for more information about any of our tools and services.
Posted in Air Travel, Airplane Seat Maps, Airplane Seats, Tips on Using TripCase, travel agents, Travel Information, Travel Messaging, Travel Tools, TripCase, Uncategorized
Posted January 12th, 2012
by TripCase
To kick off 2012 here at TripCase, we dipped our toes into something we’ve never ever tried before: the movie business!
So, while we may not have been nominated for an Oscar (this year), we think our new 30 second video is pretty cool. And if we had a fancy Hollywood movie trailer, it would sound something like this (imagine dramatic movie trailer music in the background right now):
This is the story of a busy man named Sam. (Well, I don’t know if that’s his name, but he looks like a Sam). Sam’s a world class traveler with lots of business associates and friends around the globe. He travels for both business and for pleasure to exotic places like Burbank, Barbados and Vegas. Like everyone who spends any time on the road, Sam has to manage multiple hotel, car rental and flight reservations, along with a multitude of other travel details. That’s in addition to the unexpected things like flight delays and cancellations.
Sam’s got a lot on his travel plate. It’s enough to drive a sane man or woman crazy, but not Sam. He’s neither frantic, hassled, nor out of sorts. He’s calm and in control of his scene.
Sam is one smooth, confident traveler. And you could be too. Like Sam, all you need is TripCase.
If you’re not already using TripCase to organize and monitor your trips, anticipate your travel needs and provide recommendations, answers and solutions when and where you need them, then please check out our new video on our website homepage to see what you’re missing. If you already use TripCase, you should take a peek too – you might see a lot of similarities between yourself and Sam, our beloved hero who saves the world and the family pet in one fell swoop.
Oops, that last part is in the sequel. Regardless, please take 30 seconds to watch our new video. It’s an easy way to get to know what TripCase is all about. And by watching, it takes you one step closer to easier travels.
Please be sure to share our video with your family and friends – we’d hate for them to miss out on a little piece of movie magic. Oh, and don’t forget the popcorn!
Posted in Air Travel, Airports, Customer Service, Marketing, travel agents, Travel Information, Travel Messaging, Travel Tools, TripCase, Uncategorized
Posted January 4th, 2012
by TripCase
The TripCase confident traveler is a lot like the guy in those Dos Equis commercials, you know the one – he’s the most interesting man in the world. The ads feature a suave 50-60 year-old man who, according to the ad copy, “His charm is so contagious, vaccines have been created for it. And years ago, he built a city out of blocks. Today, over six hundred thousand people live and work there.”
Ok, so you’re never going to rival the Dos Equis guy, but there’s a good chance with TripCase on your side you’ll be able to claim your rightful title as the most confident traveler in the world. Allow us to share a few examples of what traveling with TripCase confidence means:
- Thanks to the TripCase message stream, you know lot B at the airport is full and park in lot D instead, where parking is half price.
- Thanks to the same message stream, just last week you bought every jersey of recently traded Dallas Mavericks star Tyson Chandler after being tipped off to a special sale at a store inside DFW airport.
- You have access to traffic alerts along your route to the airport and bypass a wreck, reaching your gate ahead of schedule, of course.
- You look at seat maps and search for alternate flights at a moment’s notice based on your current travel itinerary.
- You’ve driven from the airport, to your hotel, to your 6 a.m. breakfast meeting and back to the airport and never gotten lost. It’s like you have your own personal driving directions.
- You know about flight delays, cancellations and gate changes, sometimes before anyone else.
- Your spouse gets the same flight alerts and always holds dinner for you if you’re going to be late.
- You convert yen to rubles in a flash.
- You can easily track all of your business expenses, seemingly right in the palm of your hand.
You have TripCase on your phone. You are one of the most confident travelers in the world.
You too can become a confident traveler in 2012. Just sign up for TripCase and download the app to your iPhone, Android or Blackberry today, and begin experiencing easier travels tomorrow.
Travel with confidence, my friends.
Posted in Air Travel, Airports, Customer Service, Tips on Using TripCase, travel agents, Travel Information, Travel Messaging, Travel Tools, TripCase, TripCase PRO
Posted December 19th, 2011
by TripCase
Whew. What a year. It flew by, didn’t it?
Thanks to all of you, in 2011 TripCase grew by leaps and bounds and managed to hit a few major milestones along the way. In March, we launched our first mobile web version for non Smartphone users. And this past fall we updated the TripCase app with TripCase 2.5 for iPhone, Android and BlackBerry.
But we’re not resting on our laurels. We’ve got big things planned for 2012, with more updates and new features on the horizon for our travelers and travel industry partners.
As always, thank you for your continued feedback and support. From all of us at TripCase, we wish you a wonderful holiday season and a fabulous 2012. And remember, no matter where the new year takes you in your travels, we’ll be with you every step of the way.
Posted in Air Travel, Happy Holidays, Holiday, holiday travel, TripCase, Uncategorized
Posted December 15th, 2011
by TripCase
TripCase is not participating in holiday gift-giving this December.
There, we said it. No more December-only gifts.
Sounds a bit strange considering we have so much to give. But that’s exactly why we’re no longer limiting ourselves to one month. We’re not scrooges – TripCase is going to be gift giving all year!
Due to space limitations in this blog, we’ve narrowed down the gift list to just a few of our favorite offerings here. But trust us – there’s so much more. Each gift is designed with our partners and travelers in mind, with a primary goal of making your travel lives easier.
And so, without further ado, the TripCase 2012 gift list:
The gift of time. Who doesn’t want more time? We know we would. That’s what our intuitive tools like driving directions, conversions, seat maps and traffic alerts provide – extra time to surf the web, visit with friends and family, work more, start your yodeling career, whatever floats your boat. Because TripCase has access to all of your trip information, we anticipate your travel needs and provide solutions when and where you need them. That means no more fumbling around between different apps on your Smartphone to find directions to your meeting or to convert rubles to dollars. It’s all right there inside your TripCase, saving you some much-needed time to practice your yodeling so you can be just like Jewel.
Updates that will have you flying sky high. Everyone has a New Year’s resolution, and ours is to make TripCase even better in 2012. Below are just a few of the new things we’ve got in the works for our agency partners and travelers in 2012:
- Agency booking engine: TripCase will recognize Sabre connected agency imported trips, and the agency will be credited.
- E-ticket and e-invoice storage and retrieval: New storage capabilities will allow agencies and travelers to save and retrieve e-invoice and e-ticket documents via TripCase.
- Agency/customer emails: Itinerary confirmation emails will include the agency’s logo, as well as the traveler’s complete itinerary information and traveler documentation.
- Click to call/email buttons: Easy-to-locate “Click to Call” and “Click to Email” agency buttons will be added to TripCase, making for easier communication.
Free TripCase PRO. In case you missed the news, we’re going to continue to provide TripCase PRO free of charge throughout 2012. What could be better than another year of expanded features like Traffic Alerts, Seat Maps, Conversion Tools and more – all free of charge?
WORLD (travel) PEACE (of mind). Travel easier and with confidence in 2012 knowing TripCase has your back. Consider us your best friend on the road, monitoring your itinerary, anticipating your needs and providing answers and solutions whenever and wherever needed. We’ll send you important flight alerts, including gate changes, cancellations and delays, as well as provide travel tools galore to ensure you will be traveling with ease in 2012.
Wherever your travels may take you in 2012, TripCase wishes you and yours a happy and safe 2012.
What will you do with the extra time TripCase is gifting to you next year? What is a favorite gift you have given, received or plan to give in 2011?
Posted in Air Travel, Airports, Customer Service, Holiday, travel agents, Travel Information, Travel Tools, TripCase, Uncategorized
Posted December 13th, 2011
by TripCase
Last week, the TripCase team hit the road for the 2011 Luxury Travel Expo (LTE) in Las Vegas, dispelling a long held belief that what happens in Vegas, stays in Vegas.
In the case of TripCase, we’re an open book. We came back from Vegas gushing about all of the new things we learned and the extraordinary people we met at the 2011 LTE. Baby might have needed a new pair of shoes, but TripCase hit a different jackpot. We were thrilled to talk with all of the hard-working agency owners, travel counselors and other travel industry partners who took the time to stop by our booth to learn more about TripCase or share their experiences with the traveler services platform.
We loved meeting each and every one of you – please keep in touch by joining us on
Twitter and/or
Facebook.
Dee and Donalyn awaiting the first arrivals to the TripCase booth at the 2011 Luxury Travel Expo.
Posted in Air Travel, Customer Service, travel agents, Travel Information, Travel Tools, TripCase, Uncategorized
Posted December 6th, 2011
by TripCase
We’ve got three simple questions:
1. Do you like free gifts?
2. Is TripCase on your phone?
3. Are you attending the 2011 Luxury Travel Expo (LTE) in Las Vegas this week (December 6-8)?
If you answered yes to all three of these questions, then have we got a deal for you! Please be sure to connect with the TripCase team during the 2011 LTE for your chance to receive a fabulous gift, simply for having TripCase on your phone.
How do you find us? Stop by the TripCase booth (#944) inside the Exhibit Hall of the 2011 LTE at the Mandalay Bay (Bayside B) for your chance to receive a free and fabulous gift from TripCase. Once at our booth, just flash us your TripCase on your phone to register for a special drawing for one of 50 prizes.
We’ll be inside booth 944 on Wednesday, December 7 from 1:30-5 p.m. and again on Thursday, December 8 from 9 a.m. to noon.
Don’t have TripCase on your phone yet? Simply download the app to your mobile device (it’s free!) and then head over to booth 944. Once there, show us your TripCase app so you can register for our special gift drawing. You’ll also have access to a live demonstration of the numerous features and benefits offered by TripCase.
So, come see us in Vegas, baby.
Are you using TripCase for your trip out west to the 2011 LTE? What are you looking forward to during the LTE?
Tags: corporate travel, luxury travel, travel agent, travel partners Posted in Air Travel, travel agents, TripCase, Uncategorized
Posted December 1st, 2011
by TripCase
Thanks to 2011 Black Friday-pallooza, chances are you can’t shake the image of the Crazy Target Lady from your brain. If you turned on the TV at any point during the past month or so, you saw commercials with her in training for Black Friday on the elliptical, drawing up elaborate shopping plans, organizing an intricate chorus of carols involving holiday cards, and numerous other frantic activities surrounding the biggest shopping day of the year.
Throughout the Web and on YouTube, she’s primarily known as the Crazy Target Lady. In real life, she calls herself comedienne/actress Maria Bamford. We like to call her enthusiastic. And we can relate. As a matter of fact, here at TripCase we know what it’s like to get so excited about something you can barely stand it. Let’s just say our enthusiasm for helping people travel with confidence knows no bounds.
That’s why we‘re especially excited, like Crazy Target Lady excited, to offer a special gift this holiday season. We thought what better way to make sure our members travel easier in 2012 than by continuing to provide TripCase PRO free of charge through December 31, 2012? That means another year of Traffic Alerts, Seat Maps, Conversion Tools and more – all free of charge!
In case you aren’t aware of the premium features included in TripCase PRO, take a look-see at everything that comes with a TripCase PRO subscription:
- Seat Maps – View seat maps for most major airlines worldwide. Each seat map will identify your assigned seat, availability status of all other seats on the aircraft, “premium” seats and those that may not fully recline.
- Flight Schedules – View flight schedules and availability for either a specific airline or all airlines between any cities on any day, for up to a year into the future. Then, add the entire schedule to TripCase with a single click.
- Directions – Obtain turn-by-turn directions (with visual maps) between every event in your itinerary and for any non-itinerary addresses you enter. Email a copy of directions to a friend.
- SMS Alerts – Sign-up to receive last-minute flight alerts via SMS. These alerts include flight departure changes of greater than 15 minutes from the last known departure time and any gate changes that occur within two hours of the flight or cancellations (regardless of when they occur).
- Conversion tool – Don’t be caught on the short end of a conversion. TripCase’s Conversion Tool allows international travelers to quickly and easily convert currency, distance, temperature, speed and time zones right on your phone.
- Bonus Program – Don’t miss out on earning extra points through point bonuses offered by your travel loyalty programs. With the TripCase Bonus Tool, you might be alerted if part of an upcoming trip qualifies for bonus points, or you’ll get information on how to register for or gain access to those bonus points.
Did we peak your interest? To add the power of TripCase PRO and begin traveling with confidence, simply follow the steps below:
- On the computer: go to TripCase.com and sign in with your username and password. Click on the “Go PRO Today” area at the lower right corner of the homepage, and then on the green Go PRO button.
- On your Smartphone, click on a trip in My Trips, then on Tools. Within the tools menu, click on one of the PRO services (like Seat Maps), then click on the green Go PRO button.
Your free trial will automatically expire without further obligation December 31, 2012.
Have you tried TripCase PRO? If so, which features are most helpful to you? What did you shop for on Black Friday?
Posted in Air Travel, Holiday, TripCase PRO, Uncategorized
Posted November 21st, 2011
by TripCase
You know the Thanksgiving drill. Stuff a turkey, eat until your pants no longer fit, watch football, eat again, watch more football, plan your Black Friday shopping strategy, eat a third piece of Paula Deen’s pumpkin pie (don’t worry there’s only ½ a stick of butter in it), eat a turkey sammy, pass out in a tryptophan stupor. Add Thanksgiving travel to the gravy and oy vey. Wake me up when it’s St. Patrick’s Day.
The good news is, the Air Transport Association’s annual Thanksgiving travel forecast predicts 37,000 fewer passengers per day — about a 2 percent drop over the holiday period compared with last year. The bad news: the flights are going to be as full as that stuffed turkey you’re planning to eat.
But here at TripCase, we say have no fear. Embrace your inner holiday traveler and just go for it. Head home for the holidays. We’re here for you no matter where you go or how or what you celebrate this season. Be confident knowing that TripCase has your back every step of the way.
How so, you ask? Curl up here by the fire and let us tell you a story about a holiday traveler we’ll call Pumpkin.
It all begins a Thanksgiving morning, not so long ago. Pumpkin was going to be traveling from LA to San Francisco and then renting a car and driving to San Jose to visit her parents. Like a good traveler, she had imported all of her trip information into TripCase. She knew she was covered, but couldn’t help but worry after hearing so much negative holiday travel buzz. Her mind was plagued with questions.
How is traffic on the way to LAX? Any pitfalls I should be aware of?
What is my gate number once I get to the airport?
I’ve landed in San Fran, now what is my baggage claim number?
I’ve rented a car, what is my rental confirmation number?
Now, how do I find my way to San Jose by car?
I wonder if I can catch a red eye back to LA after Thanksgiving dinner? What are my alternate flight options?
Thanks to TripCase, Pumpkin took a different route to the airport and averted a five-car pile-up, went straight to her gate and landed in San Fran armed with her baggage claim and car rental details. No thanks to Burt Bacharach, she found her way to and from San Jose, caught a red eye (and a few zzz’s on the plane) and arrived back home one happy traveler.
Not only did TripCase provide Pumpkin with the answers she was looking for while on the road, best of all, she was able to access the answers right on her smartphone, conveniently located in the palm of her hand.
Have you been to San Jose? Where are you and your TripCase traveling this Thanksgiving?
Posted in Air Travel, Airports, Customer Service, Holiday, holiday travel, Thanksgiving Travel, Turkey, Uncategorized
Posted November 15th, 2011
by TripCase
If I had a piece of pecan pie for every time TripCase bailed me out of a jam, well, I would probably be the next spokesperson for Jenny Craig.
But I digress.
In the spirit of Thanksgiving pies and all things wonderful, allow me to gush a little in gratitude about all the reasons why I am thankful for TripCase. Drum roll please…
1. TripCase has my back. It monitors my trip, anticipates my needs, alerts me to potential problems and offers solutions whenever and wherever I need them.
2. All of my trip information is located in one place. I can import, access and update all of my trip information via TripCase on a computer, through an app download on my iPhone, Android or Blackberry device, or via mobile web browser.
3. I am able to live by the Boy Scout motto. Because TripCase arms me with critical flight alerts, weather delays, security updates, and more, I am always prepared.
4. All my questions are answered. Can I catch an earlier flight? Is it snowing in NYC today? How do I get to dinner by car? TripCase tools help me with things like currency conversions, driving directions, alternate flight schedules, expense reporting, traffic alerts, seat maps, weather and so much more!
5. I can easily enter my trip details. I can use the reservation code to import my flight itinerary, or forward my booking confirmation email to trips@tripcase.com and it will be uploaded into TripCase for me. And I can also manually add things like rental cars and hotels to my itinerary if there is not a way to import them.
6. TripCase is FREE. Other travel management apps charge a fee for all these services – but not so with TripCase.
7. I travel with confidence. With the guardian angel of trips by my side, I travel easier knowing TripCase is looking out for me every step of the way.
Has TripCase ever gotten you out of a jam? What are you thankful for this Thanksgiving?
Posted in Air Travel, Customer Service, Family travel, Holiday, Thanksgiving Travel, Travel Information, Travel Messaging, Travel Tools, TripCase, TripCase PRO, Uncategorized
Posted November 11th, 2011
by TripCase
Despite the grumblings that “My Space is dead” and “Facebook is so yesterday”, the stats don’t lie. Americans love social networking, and even more so than they did a year ago.
According to an August 2011 Pew Internet & American Life Project report, 65% of adult internet users say they use social networking sites like Facebook, My Space or LinkedIn, up from 61% one year ago. In a separate study on Twitter use from June 2011, Pew reports that 13% of online adults use the status update service, up from 8% in November 2010.
When it comes to social networking, TripCase is very social. We love to keep our Facebook friends and Twitter followers informed with the latest TripCase news and product updates.
Even better – we love to hear from you! We invite all of our TripCase members to join us on Facebook, Twitter or LinkedIn and tell us all about your last trip, share how you use TripCase while you’re on the road, or even report when you encounter a problem. We like to be kept in the loop!
Did you know you can also share your trip details with your social network circles through TripCase? We make it easy for you to keep all of your contacts informed about the trips you choose to share. To link your TripCase details to Facebook, Twitter or LinkedIn, simply log-in to TripCase on a computer, visit the Settings page, click on Publish to Social Networks and follow the easy set-up process to allow TripCase to quickly and easily share the travel information you choose with your social networks.
Do you follow TripCase on Twitter or joined our users group on LinkedIn? Have you friended us on Facebook? Have you linked your TripCase to Twitter, Facebook or LinkedIn?
Posted in Air Travel, Facebook, LinkedIn, social networking, Travel Information, Travel Tools, TripCase, Twitter, Uncategorized
Posted November 3rd, 2011
by TripCase
Everyone’s done it once – either by yourself, with a friend, or complete strangers. People do it on the floor, in a chair, on a bench, while standing or even leaning against a wall.
We’re talking about sleeping in an airport – either by choice or when you get stuck due to a flight delay or bad weather. According to The Guide to Sleeping in Airports, there are actually people out there who prefer to sleep in airports over a hotel.
To each his own, but that got us thinking. While most people probably don’t intentionally sleep in airports, business travelers do spend long hours inside terminals oftentimes due to layovers and flight delays.
In those situations, travelers have some time on their hands. What a perfect opportunity for airports to market their vendors’ products and services directly to travelers on their phones via TripCase’s smart messaging capabilities.
Let’s imagine the scenario: TripCase sends a message to all its members who have flights that originate in terminal D at DFW Airport, alerting them to a $1 off pretzel deal at the AuntieAnne’s at gates 12 and 36.
It’s a win-win for everyone involved. The traveler buys the pretzel he has been dreaming about since the mouth-watering smell wafted past him when he first arrived at the airport, and the vendor gets customers who normally wouldn’t have bought a pretzel without being prompted by the TripCase message. And the airport gets a happy vendor who is making more money, gaining new customers.
As a TripCase airport partner, you can help your vendors reach new customers by tapping into our members’ flight details. But TripCase’s messaging is not limited to travelers who are inside the airport though. We can reach them even before they leave the house.
Say you want to promote the new airport parking lot that recently opened near the south entrance. Based on flight origination details, TripCase can send a message to our members directly on their phones alerting them to the upgraded lot opportunity. Or we can even send notices alerting folks when an airport lot is full.
The messaging possibilities with TripCase are far-reaching. As our airport partner, let us help you connect directly with travelers who spend a lot of time at the airport – either sleeping or awake.
How have you used TripCase’s smart messaging technology to reach new customers? Do you have a win-win story to share?
Posted in Air Travel, Airports, Customer Service, Marketing, Partners, Product, target marketing, Travel Information, Travel Messaging, TripCase, Uncategorized
Posted October 28th, 2011
by TripCase
It’s a nightmare that most well-seasoned business travelers have faced far too often (cue scary music and lightning): THE CANCELLED FLIGHT.
Picture the scene: It was a dark and scary Halloween night. You arrive at the airport ahead of schedule and are enjoying a nice transatlantic game of Words with Friends with your old pal Freddie Kruger when, suddenly, you receive a message from TripCase. Your plane has been eaten by time-traveling Zombies and your flight has been cancelled. The horror!
Eerily enough, it doesn’t appear as if your fellow travelers are aware of the Zombies or the cancelled flight. But thanks to TripCase’s real-time flight alerts and messaging, you received notice of the cancellation before anyone else on your flight, including the Zombies. Scoreboard!
All of which means you are able to leap into action ahead of the unknowing travelers who do not yet know of the doom which surrounds them.
After a split second of patting yourself on the back for being so on top of things with TripCase, you snap out of it and open TripCase on your mobile device, going to “My Trips” and then tools. You then click on the alternate flight tool and select the flight you want to replace (flight 239 to Transylvania). Within seconds, TripCase recommends several new flight options. You see there’s one that gets you into Transylvania at 3 o’clock – only an hour later than your original flight. That should work, and you’d still make your son’s soccer game at 6.
So, you click on the new flight, then the “call the airline” button and speak to a ticket agent. Within minutes you have your new flight arranged. As you start to walk to your new gate assignment you hear over the loud speaker, “flight 239 to Transylvania has been cancelled due to an invasion of traveling zombies.” As you pass your stunned fellow travelers, you offer up these words of wisdom: “Try TripCase next time – it takes the horror out of travel.”
How have you used TripCase to overpower any particular travel horrors in your life? Ever feel like the living dead (aka, a zombie) when you walk through an airport?
Posted in Air Travel, Airports, Customer Service, Holiday, Tips on Using TripCase, Travel Information, Travel Tools, TripCase
